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The Greenbrier Companies
Account Manager, Customer Excellence (Level II)
Remote · United States · Full time · Mid level
About the role
Support customer relationships and manage day-to-day account activities. Analyze customer needs and coordinate solutions to ensure satisfaction.
What you’ll do
• Develop and maintain productive customer relationships. • Manage routine and moderately complex account activities. • Analyze customer needs and coordinate solutions. • Resolve customer inquiries using sound judgment. • Collaborate with cross-functional teams to support customer needs.
What you’ll bring
• Bachelor’s degree or equivalent experience. • 3+ years in account or customer management. • Strong written and verbal communication skills. • Analytical and problem-solving abilities. • Proficiency with Microsoft Office and CRM systems.
Life at The Greenbrier Companies
Greenbrier values safety, quality, respect, and customer satisfaction. They promote inclusion, diversity, and employee engagement.
About The Greenbrier Companies
The Greenbrier Companies designs, manufactures, and supplies freight rail transportation equipment and services globally.