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Marriott International
Assistant Front Desk Manager
Lagos, Nigeria · On-site · Full time · Entry level
About the role
Lead and assist daily front desk shift operations ensuring guest satisfaction and operational success. Manage front office teams and support financial and administrative tasks.
What you’ll do
• Lead and support front desk and guest services teams. • Manage daily front desk shift operations. • Handle guest complaints and resolve conflicts. • Coach and mentor front desk employees. • Ensure adherence to credit policies and maximize room revenue.
What you’ll bring
• High school diploma or GED with 2 years experience. • OR 2-year degree in Hospitality or related field. • Strong interpersonal and communication skills. • Ability to lead and influence team members. • Knowledge of front desk operations and guest services.