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GitLab
Associate Renewals Manager, SMB
Remote · Canada, USA · Full time · Entry level
$53.8k–$105k / year
About the role
Manage customer renewals portfolio ensuring timely, accurate execution. Engage customers to identify expansion opportunities and support contract lifecycle management.
What you’ll do
• Manage assigned customer renewals portfolio. • Conduct consultative renewal conversations. • Identify expansion opportunities. • Prepare and send renewal quotes and documents. • Collaborate with Sales, Customer Success, and Finance.
What you’ll bring
• Execute basic renewal processes independently. • Understand GitLab's culture and remote work practices. • Strong attention to detail and organization. • Clear written and verbal communication. • Collaborative mindset and openness to feedback.
Life at GitLab
Benefits include health support, flexible PTO, equity compensation, parental leave, and home office support.
About GitLab
GitLab is an intelligent orchestration platform for DevSecOps, trusted by over 50 million users and many Fortune 100 companies to accelerate software development.