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Hard Rock Digital
Associate Sportsbook Operations Overnight
Remote · Full time · Entry level
About the role
Work on the front line of sportsbook tech, process, and trading issues. Ensure excellent customer experience and compliance with regulations.
What you’ll do
• Coordinate teams to mitigate negative customer experience. • Understand sportsbook issue life cycle. • Become expert on compliance regulations. • Know service level agreements and KPIs. • Brief stakeholders on issue impacts.
What you’ll bring
• Passion for sports and customer experience. • Willing to work overnight flexible hours. • Level-headed problem solver. • Detail focused and able to retain complex info. • Strong communication in crisis, sportsbook exposure ideal.
Life at Hard Rock Digital
Competitive pay and benefits with flexible vacation. Startup culture backed by a global brand. Inclusive and diverse work environment.
About Hard Rock Digital
Hard Rock Digital is focused on becoming the best online sportsbook, casino, and social gaming company globally, rooted in the Hard Rock and Seminole Tribe legacy.