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Arizona Department of Economic Security
Benefits And Eligibility Specialist
Remote · Full time · Entry level
$18.62 / hour
About the role
Determine eligibility for Nutrition Assistance, Medical Assistance, and Temporary Assistance to Needy Families. Provide quality customer service in a fast-paced call center environment.
What you’ll do
• Work in a call center assisting individuals by phone. • Attend paid classroom and on-the-job training. • Collect information and conduct eligibility interviews. • Complete application and interview processes by phone. • Adhere to agency standards and performance metrics.
What you’ll bring
• One year eligibility review or customer service experience. • High School Diploma or GED. • Strong written and verbal communication skills. • Ability to work independently and in a team. • Computer navigation and multitasking skills.
Life at Arizona Department of Economic Security
Offers comprehensive benefits including medical, dental, life insurance, paid holidays, parental leave, and retirement plans. Supports remote work for better work/life balance.
About Arizona Department of Economic Security
The Arizona Department of Economic Security strengthens individuals, families, and communities for a better quality of life serving over 3 million Arizonans.