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Beyond Finance
Bilingual Customer Service Representative
Remote · USA · Entry level
About the role
Serve as primary contact for clients in financial hardship programs. Provide superior customer service and positive client experiences remotely.
What you’ll do
• Provide best-in-class customer service over the phone. • Analyze client problems and provide timely solutions. • Handle difficult calls courteously and professionally. • Document request outcomes accurately in CRM. • Work independently and as part of a team.
What you’ll bring
• 1 year call center experience. • Bilingual in Spanish. • Reliable high-speed internet connection. • Technical proficiency with CRM systems. • Strong communication and problem-solving skills.
Life at Beyond Finance
Offers health, dental, vision benefits, generous PTO, 401(k) matching, and career development. Cultivates community and belonging.
About Beyond Finance
Beyond Finance helps Americans escape debt through compassionate care, ethical culture, and customized financial solutions.