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Resolv.Global
Bilingual Patient Services Representative
Remote · North America · Contract · Entry level
$5.5 / hour
About the role
Serve as a key contact for patients and healthcare providers, handling inbound and outbound calls. Support appointment scheduling, follow-ups, and patient inquiries professionally and accurately.
What you’ll do
• Handle inbound patient calls and messages. • Schedule and manage appointments. • Make outbound calls for follow-ups and campaigns. • Support insurance verification and prior authorization. • Document patient interactions and communicate needs.
What you’ll bring
• Fluent English and Spanish, spoken and written. • 6+ months customer service in healthcare or related field. • Experience with inbound and outbound calls. • Strong attention to detail and data entry skills. • Reliable attendance and secure home workspace.
Life at Resolv.Global
Company provides equipment and supports a fully remote work environment with a structured schedule. Weekly pay and a fair hiring process are ensured.
About Resolv.Global
Resolv.Global is a healthcare support company headquartered in Ciudad de México, Mexico, providing patient services remotely across North America.