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Deloitte
Bilingual Remote Contact Centre Agent
Remote · Canada · Contract · Entry level
$14.18–$15.6 / hour
About the role
Provide customer service and support remotely as part of Deloitte's Managed Contact Centre projects. Respond to inquiries via phone and email in both English and French.
What you’ll do
• Respond to customer inquiries via phone and email. • Provide timely and accurate customer service. • Collaborate with contact centre and help desk teams. • Identify opportunities for service improvements. • Work independently as part of a remote team.
What you’ll bring
• Strong communication skills in English and French. • Customer service or contact centre experience. • Empathy and cultural sensitivity. • Ability to work flexible schedules including evenings. • Minimum high school education.
Life at Deloitte
Deloitte supports diversity, equity, and inclusion with initiatives for Indigenous and Black communities. Remote work from anywhere in Canada is supported.
About Deloitte
Deloitte is a leading Canadian professional services firm offering audit, tax, consulting, and financial advisory services.