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Rithum
Client Success Manager
Remote · USA · Full time · Mid level
$60k–$93k / year
About the role
Manage enterprise client portfolios to drive adoption, value realization, and growth. Use AI and data insights to enhance client engagement and outcomes.
What you’ll do
• Own primary relationships for enterprise accounts. • Align capabilities to client goals and define success. • Lead business reviews and monitor client health. • Manage renewals and identify growth opportunities. • Coordinate cross-functional teams to meet client needs.
What you’ll bring
• 2+ years in Client Success or related B2B SaaS roles. • Experience with enterprise clients and complex requirements. • Skilled in renewals, client health, and risk management. • Strong communication and relationship management. • Experience using AI tools to improve productivity.
Life at Rithum
Work with smart, collaborative, and curious professionals. Enjoy remote-first work, generous time off, wellness days, and comprehensive benefits.
About Rithum
Rithum is a trusted commerce network enabling brands, suppliers, and retailers to optimize e-commerce experiences and accelerate growth.