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Five9
Cloud Platform Engineering Manager
Remote · Colombia · Full time · Senior level
About the role
Lead a team to build, operate, and improve cloud platform capabilities for scalable, secure services. Manage platform reliability, team growth, and operational excellence.
What you’ll do
• Own reliability, availability, and performance of cloud platforms. • Provide technical direction and review architecture and automation. • Lead and mentor DevOps engineers. • Manage incident response and escalation. • Collaborate with Product Engineering and SRE teams.
What you’ll bring
• 8–12+ years in software engineering or DevOps. • 3–5+ years managing engineering teams. • Experience with public cloud platforms (AWS, GCP). • Knowledge of Infrastructure as Code and containers. • Strong communication and decision-making skills.
Life at Five9
Five9 fosters a team-first culture valuing diversity and inclusion, empowering employees to be authentic. They support career development and operational excellence.
About Five9
Five9 is a leading provider of cloud contact center software, delivering innovative cloud solutions worldwide.