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Palmpay
Collections Officer
Lagos, Nigeria · On-site · Full time · Entry level
₦80k / month
About the role
The collections officer contacts clients about overdrafts, negotiates payment plans, and ensures timely payments. The role aims to reduce company losses by encouraging overdue bill payments.
What you’ll do
• Write final notice warnings to customers. • Negotiate suitable payment plans. • Contact lawyers and insurance agencies. • Prepare customer financial statements. • Maintain customer payment records.
What you’ll bring
• Patience and resilience. • Knowledge of payment plans and accounting. • Good written and verbal communication. • Familiarity with debt collection laws. • BSc, HND or OND in related field.
About Palmpay
Palmpay is a pan-African fintech company operating in multiple African countries, focusing on easy and reliable payments, money transfers, bill payments, and online shopping.