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Transcom
Conseiller·ère Clientèle Francophone
Remote · France · Temporary · Entry level
$1.7k / month
About the role
Provide customer support for an international fashion and footwear brand. Assist clients via phone and email to resolve issues and ensure quality service.
What you’ll do
• Provide telephone assistance to customers. • Handle email inquiries. • Resolve shipment-related problems. • Answer customer questions and clarify doubts. • Escalate unresolved requests to other departments.
What you’ll bring
• Native French speaker, oral and written. • English C1 and/or Spanish C1 required. • Excellent communication skills. • Customer service orientation and empathy. • Residence in specified Spanish cities required.
Life at Transcom
Transcom values teamwork, engagement, and mutual support. They offer professional growth opportunities and a welcoming culture.
About Transcom
Transcom provides customer experience services to innovative fintechs, tech leaders, and international brands.