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Telstra Health
Counsellor
Remote · Australia · Full time · Mid level
About the role
Provide trauma-informed support via phone, video, web chat, and SMS for domestic, family, and sexual violence victims. Conduct risk assessments and connect people with appropriate services.
What you’ll do
• Conduct risk and safety assessments. • Provide counselling, information, referrals, and support. • Connect people with appropriate services and safety pathways.
What you’ll bring
• Strong understanding of domestic, family, sexual violence practices. • Experience in trauma-informed, person-centred frameworks. • Relevant bachelor’s qualification and professional registration. • Minimum three years full-time counselling experience post qualification. • Suitable private workspace and high-speed wired internet.
Life at Telstra Health
Flexible work from home options, career growth support, free Telstra mobile plan, parental leave, and employee rewards program.
About Telstra Health
Telstra Health delivers digital healthcare solutions including the 1800RESPECT national counselling service for domestic, family, and sexual violence support.