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Alfred and Victoria Associates
CRM Analyst & Automation Specialist
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage CRM systems and automate workflows to optimize business processes and support growth. Analyze marketing and sales data to improve customer engagement and retention.
What you’ll do
• Integrate marketing and customer data for visibility. • Design automated workflows for lead and customer management. • Maintain accurate CRM records and sales activities. • Monitor sales funnel and recommend improvements. • Conduct A/B testing and analyze campaign results.
What you’ll bring
• 2-4 years in marketing analytics or CRM reporting. • Experience with GA4, Google Ads, Meta Ads Manager. • Skills in chatbot builders and automation tools. • HND or BSc in related field. • Strong analytical and communication skills.
About Alfred and Victoria Associates
Alfred & Victoria Associates is a leading Nigerian ICT solutions company specializing in consulting, recruitment, and training.