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Homebovo
Customer Care & Delivery Operations Assistant
Remote · Nigeria · Full time · Entry level
About the role
Help customers receive orders smoothly by confirming orders, coordinating deliveries, and keeping accurate records. Communicate clearly and manage calls, messages, and online tools efficiently.
What you’ll do
• Confirm pickups and delivery attempts with agents. • Reconcile delivery updates with order list. • Keep customers updated on delivery status. • Record order status and payment details. • Send end-of-day delivery and payment reports.
What you’ll bring
• Confidence making customer and delivery-agent calls. • Good organisation and record keeping. • Quiet place and discipline to work independently. • Basic spreadsheet skills and online tools comfort. • Reliable laptop, internet, and power backup.