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Torah Holding's
Customer Experience Manager
Abuja, Nigeria · On-site · Full time · Mid level
About the role
The Customer Experience Manager ensures excellent service at every customer interaction stage. The role focuses on improving satisfaction and building loyalty.
What you’ll do
• Develop and implement customer experience strategies. • Oversee customer interactions across multiple channels. • Resolve escalated customer complaints promptly. • Monitor customer satisfaction and recommend improvements. • Train employees on customer service standards.
What you’ll bring
• Relevant qualifications and experience.
About Torah Holding’s Limited
Torah Holdings Limited operates across real estate, investment, financial advisory, and communications sectors with a client-first philosophy.
Posted 13 hours ago