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Torah Holdings

Customer Experience Manager

Abuja, Nigeria · On-site · Full time · Mid level

About the role

Ensure customers receive excellent service at every interaction stage. Develop standards, manage feedback, and improve satisfaction.

What you’ll do

• Recommend process improvements. • Develop complaint and feedback procedures. • Implement customer experience strategies. • Train employees on service standards. • Handle escalated customer complaints.

What you’ll bring

• Relevant qualifications and experience.

About Torah Holdings

Torah Holdings Limited is a diversified company in real estate, investment, financial advisory, and communications.

Posted 11 hours ago

7,334 jobs

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Customer Experience Manager

About the role

What you’ll do

What you’ll bring

About Torah Holdings