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MicroSourcing
Customer Experience Representative
Remote · Philippines · Full time · Mid level
About the role
Provide excellent customer service by communicating effectively with corporate stores and their associates. Handle product availability inquiries and collaborate with vendors and internal teams.
What you’ll do
• Check product availability. • Participate in assigned projects. • Partner with Vendor Consultants for product alternatives. • Communicate with internal and external stakeholders. • Maintain composure with irate customers.
What you’ll bring
• High School diploma required. • 2+ years Customer Service experience. • Call Center experience preferred. • Type 50 wpm. • Ability to work night shift and weekends.
Life at MicroSourcing
Competitive rewards including healthcare from day one, paid time-off, bonuses, and a collaborative, inclusive culture. Opportunities for career growth and work-life harmony.
About MicroSourcing
MicroSourcing is the largest offshore managed services provider in the Philippines with over 9,000 professionals across 13 delivery centers.