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Empower
Customer Intake Senior Associate
Remote · United States · Full time · Mid level
$60k–$80k / year
About the role
Verify and ensure accuracy of new customer account information. Communicate with customers to update their information as needed.
What you’ll do
• Verify accuracy of customer account information. • Communicate with customers via phone, email, messaging. • Collaborate with Empower customer success team.
What you’ll bring
• Detail-oriented and organized. • Polished written and verbal communication skills. • Experience in customer service or call center. • Familiar with Zendesk. • College degree and 2+ years experience.
Life at Empower
Competitive salary plus equity and performance bonus. Join a team improving lives of millions.
About Empower
Empower is a startup transforming the gig economy by providing software tools for drivers and riders to control their financial future and transportation choices.