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Confidential
Customer Operations And Relationship Officer
Nigeria · On-site · Full time · Mid level
₦70k–₦150k / month
About the role
Manage customer orders and relationships to ensure timely delivery and customer satisfaction. Collaborate with sales and production teams to resolve issues and grow customer loyalty.
What you’ll do
• Monitor and manage customer orders through production and dispatch. • Communicate proactively with customers on order status and delays. • Maintain accurate customer records and analyze account data. • Identify and prioritize key accounts for targeted follow-ups. • Support customer retention and revenue growth initiatives.
What you’ll bring
• Degree required. • 2 years experience.
Posted 2 days ago