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Global Channel Management
Customer Operations Coordinator
Remote · United States · Full time · Mid level
About the role
Support customer operations during SAP S/4HANA implementation for a beauty and personal care brand. Manage process documentation, testing, and post-launch support.
What you’ll do
• Document order-to-cash processes and review SAP workflows. • Participate in SAP design workshops and capture requirements. • Write and run test scripts for sales orders and invoicing. • Log and track defects until resolution. • Validate migrated data and test integrations.
What you’ll bring
• 2–4 years in customer operations or ERP support. • Strong order-to-cash knowledge. • Intermediate to advanced Excel skills. • Strong documentation and problem-solving skills. • Preferred SAP or Microsoft Dynamics 365 experience.