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Resurgir Consulting
Customer Relations Officer
Abuja, Nigeria · On-site · Full time · Entry level
About the role
Join Resurgir Consulting as a Customer Relations Officer to manage customer enquiries and maintain positive relationships. Ensure customer satisfaction and accurate record keeping.
What you’ll do
• Handle customer enquiries, complaints, and service requests. • Maintain positive relationships with customers. • Provide information about company services. • Follow up with customers to ensure satisfaction. • Maintain accurate customer records and feedback.
What you’ll bring
• BSc/HND in any relevant field. • Minimum 2 years relevant work experience. • Excellent communication and interpersonal skills. • Good organisational and problem-solving abilities. • Proficiency in basic computer applications.