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UpGuard
Customer Sales Engineer
Remote · USA · Full time · Mid level
About the role
Serve as the primary technical and product expert supporting customer expansion and renewals. Partner with Account Managers to demonstrate product value and architect solutions for growth.
What you’ll do
• Drive product activation during renewal and expansion cycles. • Support trials and proof of concepts for the platform. • Identify customer pain points and define goals during trials. • Be technical contact for support queries during renewals. • Assist with security assessments, RFPs, and business cases.
What you’ll bring
• 3+ years in post-sales technical or sales engineer role. • Comfortable in commercial-driven environment. • Deep understanding of cybersecurity and GRC ecosystem. • Passion for becoming product subject matter expert.
Life at UpGuard
Offers monthly lifestyle subsidy, WFH setup allowance, $1500 annual learning allowance, 6 weeks PTO plus extra leave, 18 weeks paid parental leave, health insurance, and fully remote work.
About UpGuard
UpGuard builds a Cyber Risk Posture Management platform using AI to help organizations manage cyber risk globally.