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FTB Talents
Customer Service Officer
Abuja, Nigeria · On-site · Full time · Mid level
About the role
The role involves managing customer relationships and ensuring customer satisfaction through professional handling of enquiries and complaints.
What you’ll do
• Build and maintain positive customer relationships. • Maintain accurate customer records and feedback reports. • Follow up with customers to ensure satisfaction. • Handle customer enquiries, complaints, and service requests. • Provide accurate information about company services.
What you’ll bring
• Minimum 2 years relevant experience. • BSc or HND in relevant discipline. • Strong organisational and problem-solving skills. • Proficiency in basic computer applications. • Excellent communication and interpersonal skills.
Posted 1 day ago