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Resource Intermediaries
Customer Service Officer
Akinyele, Oyo, Nigeria · On-site · Full time · Mid level
₦150k / month
About the role
Provide exceptional customer service through multiple channels and resolve customer issues efficiently. Work within a team to achieve customer service goals and maintain professionalism.
What you’ll do
• Work effectively within a team environment. • Resolve customer issues promptly and efficiently. • Provide customer service via phone, email, online. • Follow protocols for customer interactions. • Maintain positive and professional demeanor.
What you’ll bring
• Fluent in Yoruba and Hausa languages. • Minimum HND/BSc degree in related discipline. • 2+ years customer service experience. • Strong problem-solving and communication skills.
About Resource Intermediaries
Resource Intermediaries Ltd is a professional management firm offering HR services including training, recruiting, payroll, and consulting with over 18 years experience.