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Catalyst Path Consulting

Customer Service Representative

Abuja, Nigeria · On-site · Full time · Entry level

About the role

Serve as the first point of contact for customers, providing assistance, resolving complaints, and ensuring excellent customer experience in a retail environment.

What you’ll do

• Welcome customers and assist with enquiries. • Respond to questions on products and services. • Resolve customer complaints professionally. • Maintain accurate customer records and reports. • Coordinate with sales and operations teams.

What you’ll bring

• OND/HND or Bachelor's in related field. • 1-3 years customer service experience. • Basic computer literacy and Microsoft Office skills. • Strong communication and interpersonal skills. • Ability to work on-site in Abuja.

Posted 23 hours ago