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Confidential
Customer Service Representative
Nigeria · On-site · Full time · Mid level
₦150k–₦250k / month
About the role
Handle customer inquiries and resolve issues while maintaining a positive attitude. Open new accounts and recommend products to meet customer needs.
What you’ll do
• Listen to customers’ concerns and questions. • Resolve customers’ concerns and answer questions. • Maintain positive attitude and respond calmly. • Open new customer accounts. • Prepare reports from customer interaction data.
What you’ll bring
• Diploma in related field minimum. • 3 years proven customer service experience. • Strong phone and active listening skills. • Familiarity with CRM systems. • Excellent communication and multitasking skills.
Posted 1 day ago