Find your next role
Discover roles across ambitious teams
6,446 jobs
- More jobs
Outcess Solutions
Customer Service Representative, Email and Chat
Ikeja, Lagos, Nigeria · On-site · Full time · Entry level
₦120k / month
About the role
Handle customer enquiries and provide support through email and live chat channels. Manage multiple customer interactions efficiently with excellent written communication.
What you’ll do
• Provide accurate information and resolve customer complaints. • Escalate complex issues to appropriate team. • Respond to enquiries via email and live chat. • Follow company policies and client guidelines. • Document interactions and update records.
What you’ll bring
• Experience in customer service or contact centre operations. • Minimum typing speed of 35 WPM. • Good time management and organisational skills. • Strong customer service and problem-solving skills. • Bachelor's Degree or HND with 1-2 years experience.
About Outcess Solutions
Outcess Solutions Limited is an outsourcing company that helps other companies manage their business.