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Pruvia Integrated
Customer Service Representative
Ojodu, Lagos, Nigeria · On-site · Full time · Entry level
₦100k / month
About the role
Attend to customer inquiries, resolve complaints, and provide accurate product information. Ensure a positive customer experience through professional service.
What you’ll do
• Respond promptly to customer inquiries via multiple channels. • Handle complaints professionally and provide timely solutions. • Identify recurring concerns and recommend service improvements. • Follow up to ensure resolution of customer issues. • Maintain records of interactions and feedback.
What you’ll bring
• Excellent verbal and written communication skills. • 1–2 years experience in customer service preferred. • Ability to remain calm and professional under pressure. • Strong interpersonal and problem-solving skills. • Minimum OND, HND or Bachelor's in related field.
About Pruvia Integrated
Pruvia Integrated Limited is a general service merchant focused on customer satisfaction and efficient service delivery across Nigeria.