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Wolters Kluwer
Customer Service Representative
Remote · United States · Full time · Mid level
$29.2k–$48.9k / year
About the role
Manage clients’ annual reports portfolios and assist with compliance filings. Work closely with state departments and maintain database accuracy.
What you’ll do
• Respond to customer inquiries about services and registered agent role. • Resolve moderately complex customer issues and complaints. • Manage annual report submission process using proprietary database. • Follow up on reporting issues and obtain required client data. • Communicate with teams about delays and escalate unresolved issues.
What you’ll bring
• 1+ year experience in similar role or industry. • Strong communication and teamwork skills. • Ability to multitask and manage time efficiently. • Intermediate problem-solving and critical thinking skills. • Computer literacy and ability to learn new software.
Life at Wolters Kluwer
Offers medical, dental, vision plans, 401(k), tuition assistance, paid parental leave, and more benefits.
About Wolters Kluwer
Wolters Kluwer is a global leader in professional information, software solutions, and services across healthcare, legal, financial, and compliance sectors.