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Disqo
Customer Success Director
Remote · USA · Full time · Senior level
$140k–$160k / year
About the role
Lead strategic, complex client relationships and elevate the customer success organization. Use AI tools to enhance account management and mentor other CSMs.
What you’ll do
• Manage portfolio of largest, complex accounts. • Build executive-level trust and manage risk. • Represent customer internally across teams. • Use AI to improve account management. • Mentor and set standards for CSM team.
What you’ll bring
• 10+ years in customer success or related roles. • Experience with high-revenue, complex accounts. • Comfort with VP/C-suite stakeholders. • Strong commercial acumen. • Hands-on fluency with AI tools.
Life at Disqo
Flexible hybrid work, competitive medical benefits, generous PTO, stock options, 401K, social events, and family leave.
About Disqo
DISQO provides advertising intelligence to measure brand and performance outcomes across media channels, trusted by top brands and agencies.