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Stripe
Customer Success Enablement Business Partner
Remote · San Francisco, Seattle, Remote · Full time · Mid level
About the role
Support Customer Success teams from onboarding through ongoing development. Connect global enablement programs with Customer Success leadership priorities.
What you’ll do
• Partner with Customer Success leadership to define enablement strategy. • Shape onboarding and ongoing development for Customer Success Managers. • Build governance, roadmaps, and operating rhythms for program delivery. • Coordinate with cross-functional teams for evolving products and processes. • Use data and feedback to evaluate enablement effectiveness.
What you’ll bring
• 5+ years in customer success or related field. • Working knowledge of customer success role. • Experience leading complex cross-functional programs. • Partnering with senior stakeholders and communicating tradeoffs. • Using data and feedback to improve programs.
About Stripe
Stripe is a financial infrastructure platform helping businesses accept payments and grow revenue globally.