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Cribl
Customer Success Engineer
Remote · Sydney, Australia · Full time · Mid level
About the role
The Customer Success Engineer acts as a trusted advisor to help customers achieve success with Cribl solutions. This role involves coordinating across functions to drive customer value and continuous engagement.
What you’ll do
• Act as trusted advisor throughout customer success lifecycle. • Become Cribl product expert for observability pipelines. • Maintain relationships with stakeholders and senior management. • Communicate effectively using customer success platform. • Drive expanded value by identifying new use cases.
What you’ll bring
• 5+ years in customer advocacy and post-sales engagement. • Strong communication and relationship management skills. • Experience with Observability, Logs, Metrics, IT Operations, Security. • Ability to develop new use cases for data pipelines. • Technical and problem-solving skills.
Life at Cribl
Cribl is a remote-first company valuing diversity and collaboration. Employees can grow fast and bring their full selves to work.
About Cribl
Cribl builds telemetry infrastructure for AI, partnering with IT and Security teams at major enterprises globally.