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Unite Us
Customer Success Executive
Remote · Florida, USA · Full time · Senior level
$110k–$140k / year
About the role
Own retention and growth for complex, high-value accounts. Lead account strategy, design solutions, and drive value realization aligned to customer priorities.
What you’ll do
• Own value-based account strategy and execution. • Lead retention strategy for complex accounts. • Design solutions for complex use cases. • Drive alignment across internal teams. • Mentor junior team members.
What you’ll bring
• 5-7 years professional experience. • 5+ years customer success or account management. • Experience managing complex, high-value accounts. • Success with renewals and retention. • Ability to create and sustain strategic partnerships.
Life at Unite Us
Offers medical, dental, vision insurance, mental health benefits, flexible time off, paid parental leave, ERGs, 401(k) with match, and work from home equipment.
About Unite Us
Unite Us connects community-based organizations, government agencies, and healthcare to improve whole-person health through collaboration and software.