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LimeFlight
Customer Success Manager
Remote · France · Full time · Mid level
About the role
Manage a portfolio of airline customers to drive long-term success, retention, and growth. Act as a trusted advisor ensuring customers realize value and identify expansion opportunities.
What you’ll do
• Own and manage key airline customer portfolio. • Build trust-based relationships with stakeholders. • Identify upsell and cross-sell opportunities. • Support onboarding and implementation phases. • Deliver training sessions and workshops.
What you’ll bring
• 3–5 years in Airline or Airline Catering Industry. • Experience with SaaS or complex B2B software is a plus. • Bachelor's degree in Business or IT. • Fluent in English and French. • Willing to travel up to 20% annually.
Life at LimeFlight
Work remotely in a diverse, international, and mission-driven team focused on sustainable aviation. Enjoy a culture of creativity, collaboration, and inclusion.
About LimeFlight
LimeFlight pioneers sustainable inflight service management technology with a global impact, headquartered in Zurich with team members across 11 countries.