Find your next role
Discover roles across ambitious teams
14,982 jobs
- More jobs
Roofr
Customer Success Manager
Remote · Canada · Full time · Mid level
$49.9k–$57.1k / year
About the role
Manage and grow customer relationships to help them maximize value from Roofr's platform. Act as a trusted advisor to roofing contractors and business owners.
What you’ll do
• Own customer relationship post-onboarding handoff. • Track and close usage gaps through coaching. • Build trust-based relationships with customers. • Advocate customer needs internally. • Collaborate cross-functionally to support customers.
What you’ll bring
• 2+ years in customer success or account management. • Interest in business operations and technology adoption. • Ability to analyze adoption data and plan actions. • Strong relationship-building skills. • Proactive and high ownership mentality.
Life at Roofr
Offers paid time off including mandatory first week PTO, flexible time off, employer-paid benefits, RRSP/401k match, parental leave, company retreats, learning opportunities, home office stipend, and remote-first culture.
About Roofr
Roofr builds a CRM platform connecting sales tools, payments, and material ordering for roofing businesses, focusing on customer feedback and innovation.