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iClosed

Customer Support Representative

Remote · Full time · Entry level

$1.2k–$1.7k / month

About the role

Provide friendly and professional customer support via chat, email, and video calls. Troubleshoot technical issues and help users with integrations and automations.

What you’ll do

• Support customers over chat, email, and video calls. • Stay quick, friendly, patient, and professional. • Escalate issues to internal teams and follow up. • Troubleshoot technical issues and guide users. • Suggest improvements to support and product.

What you’ll bring

• 1+ year experience in customer support. • English B2 spoken and C1 written. • Basic knowledge of web apps and SaaS. • Strong communication and problem-solving skills. • Available to work 8am to 10pm CET shifts.

Life at iClosed

Remote-friendly with growth opportunities and a supportive, positive culture. Impactful work helping customers daily.

About iClosed

iClosed helps high-ticket sales teams maximize profits by capturing leads, booking calls, and closing deals with SaaS tools.

Posted 12 hours ago