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Elevenlabs

Customer Support Specialist

Remote · LATAM, Bulgaria + more · Contract · Mid level

About the role

Resolve customer support tickets quickly and effectively while ensuring a seamless user experience. Serve as the liaison between customers and the company, maintaining high-quality content and community standards.

What you’ll do

• Quickly resolve customer support tickets. • Troubleshoot technical issues and provide solutions. • Contribute to documentation and help center articles. • Ensure user-generated content complies with guidelines. • Review and moderate voice library content.

What you’ll bring

• 2-3 years in technical customer support in SaaS or tech. • Experience in remote startup international teams. • Troubleshoot API or browser technical issues. • Detail-oriented with high-quality work focus. • Autonomous and execution-focused mindset.

Life at Elevenlabs

Innovative culture with growth paths and professional development stipends. Annual company offsite and coworking stipends offered.

About Elevenlabs

ElevenLabs is an AI research and product company transforming human interaction with technology through advanced AI voice models and platforms.

Posted 8 hours ago