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mPulse Mobile
Director Of Operations
Remote · Full time · Senior level
$185k–$195k / year
About the role
The Director of Operations drives operational excellence and strategic alignment across mPulse Mobile. This role leads initiatives to enhance efficiency, customer retention, and revenue growth through strategic planning and business intelligence.
What you’ll do
• Develop and manage strategic plans aligning with company goals. • Lead cross-functional projects to improve operational efficiency. • Facilitate business intelligence to support decision-making. • Refine commercial strategies and manage cross-sell initiatives. • Optimize customer lifecycle processes and SOPs.
What you’ll bring
• 7+ years in strategic operations or management consulting. • Strong strategic planning and execution skills. • Proficiency in project management methodologies. • Expertise in business intelligence and data analysis. • Experience in revenue growth and commercial strategy.
Life at mPulse Mobile
Remote-first with flexible PTO, 100% company-paid medical coverage, 401(k) with 4% match, 6 weeks parental leave, and frequent training. Culture of recognition with peer bonuses and team celebrations.
About mPulse Mobile
mPulse Mobile leads in conversational AI and member engagement for healthcare, partnering with innovative health plans to improve health outcomes through better conversations.