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Semperis
Enterprise Customer Success Manager
Remote · Ireland, UK · Full time · Mid level
About the role
Manage strategic customer success plans and ensure satisfaction with Semperis products. Collaborate with teams to maximize enterprise customer opportunities and growth.
What you’ll do
• Design success plans for strategic customers. • Achieve and report on customer health and retention. • Act as voice of customer for product feedback. • Lead training sessions for product adoption. • Develop ongoing customer development programs.
What you’ll bring
• 5+ years in Customer Success or related role. • Hands-on experience with security product enablement. • Strong knowledge of cybersecurity domains. • Executive communication and consultative selling skills. • Experience with SFDC and Active Directory preferred.
Life at Semperis
Semperis values curiosity, integrity, and initiative with a focus on work-life balance. Offers hybrid work model and global team environment.
About Semperis
Semperis is a cybersecurity company recognized for rapid growth and workplace excellence, focused on protecting enterprise Active Directory environments.