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Cummins
Field Service Engineering Specialist, Senior
Remote · China · Full time · Senior level
About the role
Provide expert technical support for complex service issues in the Cummins Service Channel. Lead investigations and deliver robust technical solutions for product or system problems.
What you’ll do
• Lead investigation of product or system problems. • Support failure analysis on common failure modes. • Document diagnostic and repair actions clearly. • Share knowledge via Knowledge Management System. • Provide onsite technical expert support when required.
What you’ll bring
• Expertise in technical support and failure analysis. • Ability to document and communicate technical findings. • Experience with knowledge management and training. • Capable of leading complex problem investigations. • Strong safety focus and coaching skills.