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FairMoney
Field Verification / Recovery Officer
Calabar, Cross River, Nigeria · On-site · Full time · Mid level
About the role
Ensure timely collection of loan repayments by monitoring and rehabilitating accounts in arrears. Handle customer objections and collaborate with departments for issue resolution.
What you’ll do
• Conduct regular field visits to engage defaulting customers. • Maintain detailed daily activity logs. • Verify information on overdue arrears and follow up. • Negotiate payment plans and settlements. • Track payments and ensure timely resolution.
What you’ll bring
• University degree in any related field. • 1+ years experience in consumer loans operations. • Proficiency in Microsoft Excel. • Strong interpersonal and communication skills. • Strong analytical and problem-solving skills.
Life at FairMoney
Offers private health insurance, pension plan, training & development, and performance bonus.
About FairMoney
FairMoney is a pioneering mobile banking institution specializing in credit for emerging markets, operating primarily in Nigeria with international offices.