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Intuitive
Global Product Owner Customer Service
Peachtree Corners, GA, United States · On-site · Full time · Senior level
About the role
Lead the product vision and roadmap for global customer service platforms. Drive adoption, usability, and performance of technology supporting service operations.
What you’ll do
• Define and maintain global product vision and strategy. • Manage multi-year product roadmaps aligned with business goals. • Lead process transformation and innovation initiatives. • Prioritize enhancements and strategic initiatives. • Serve as primary business decision-maker during delivery.
What you’ll bring
• 8+ years supporting Customer Service or CRM platforms. • 3+ years as Product Owner or equivalent role. • Experience with Salesforce Service Cloud and SAP S/4HANA. • Strong stakeholder management and communication skills. • Experience in regulated industries preferred.
Life at Intuitive
Offers market-competitive compensation including base pay, incentives, benefits, and equity. Committed to diversity and reasonable accommodations.
About Intuitive
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, transforming healthcare with innovative technologies.