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Musada Luxury Hotels and Suites
Guest Relations Officer
Abuja, Nigeria · On-site · Full time · Mid level
About the role
Anticipate guest needs and build rapport with customers. Handle complaints, assist guests, and ensure compliance with hotel standards.
What you’ll do
• Anticipate guest needs and build rapport. • Resolve or escalate complaints politely. • Greet guests and provide hotel information. • Liaise with hotel departments daily. • Prepare for VIP and special guest arrivals.
What you’ll bring
• 2 years hotel or guest relations experience. • Knowledge of hotel management systems. • Strong communication and interpersonal skills. • OND, HND or Bachelor's in related field.
Life at Musada Luxury Hotels and Suites
Musada Luxury Hotels and Suites offers luxury and top-notch hospitality services in Abuja.
About Musada Luxury Hotels and Suites
Musada Hotels and Luxury Suites is a 4-star hotel providing a wide range of hospitality services in Abuja.