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Excel and Grace Consulting
Head Of Operations And Business Execution
Abuja, Nigeria · On-site · Full time · Senior level
About the role
Coordinate operational activities across financial services and field operations. Translate management priorities into actionable plans and improve service delivery.
What you’ll do
• Coordinate day-to-day operational activities across business units. • Develop and implement standard operating procedures and reporting systems. • Coordinate field teams for onboarding and portfolio growth. • Monitor collections, repayments, and operational exceptions. • Prepare operational performance reports and support growth initiatives.
What you’ll bring
• Bachelor's Degree or HND in related discipline. • 5-8 years operational experience with 2-3 years management. • Experience in fintech, banking or financial services preferred. • Strong planning, analytical and problem-solving skills. • Good communication, leadership and stakeholder management.