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Efezi Southsea
Hotel Receptionist
Epe, Lagos, Nigeria · On-site · Full time · Entry level
₦70k / month
About the role
Responsible for welcoming guests, managing reservations, check-ins and check-outs, and ensuring professional guest service.
What you’ll do
• Provide accurate guest information about rates and facilities. • Answer calls and direct to appropriate departments. • Monitor room availability and coordinate with Housekeeping. • Handle guest complaints and escalate serious issues. • Prepare shift reports and manage payment processing.
What you’ll bring
• Good grooming and punctuality. • Excellent customer service skills. • Ability to handle guest complaints politely. • Maintain confidentiality and honesty. • Follow hotel policies and procedures.
About Efezi Southsea
Efezi Southsea Nigeria Limited is a hospitality consultancy firm specializing in services for small and medium-sized hotels.