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Migo Money
Inbound User Experience Representative
Lagos, Nigeria · On-site · Full time · Entry level
About the role
Handle inbound customer calls to provide support, answer questions, and resolve complaints. Ensure timely and accurate customer service with proper documentation and escalation.
What you’ll do
• Respond to inbound calls with timely support. • Document interactions in CRM Zoho. • Report product anomalies to supervisors. • Ensure excellent customer experience. • Collaborate to minimize abandoned calls.
What you’ll bring
• Call centre experience. • Excellent typing speed and accuracy. • Strong communication skills. • Effective listening and analytical skills. • Good time management and multitasking.
Posted 9 hours ago