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LexisNexis
Legal Support Agent
Remote · Full time · Mid level
About the role
Combine research expertise with customer support to help clients use Lexis+ AI and related technologies effectively. Deliver high-quality research and demonstrate AI-enabled capabilities to customers.
What you’ll do
• Conduct legal, financial, and news research using LexisNexis and AI tools. • Use generative AI to synthesize and analyze complex data. • Engage with customers via phone, chat, and email to resolve inquiries. • Showcase AI drafting features to accelerate workflows. • Partner with clients to co-create AI-enhanced outputs.
What you’ll bring
• LLB or equivalent legal qualification. • Experience in legal, financial, or news research or customer support. • Experience using Lexis Advance, Lexis+, or Lexis+ AI. • Familiarity with AI drafting and research technologies. • Excellent communication skills to explain AI concepts.
Life at LexisNexis
Flexible working hours support work-life balance. Benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
About LexisNexis
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics globally, pioneering digital legal and business information services.