Find your next role
Discover roles across ambitious teams
13,183 jobs
- More jobs
Stago
Manager, Customer Success & Operations
Remote · United States · Full time · Senior level
$100k–$130k / year
About the role
Lead the team delivering exceptional customer experience throughout the operational lifecycle. Own strategy and execution of operational customer success model ensuring proactive communication and rapid issue resolution.
What you’ll do
• Develop and implement operational Customer Success strategy. • Oversee customer lifecycle from onboarding to account management. • Partner with Sales to support commercial execution. • Manage pricing, order processing, and ERP governance. • Lead team recruitment, coaching, and development.
What you’ll bring
• Bachelor's degree in related discipline required. • 7+ years in Customer Success or related function. • 3+ years people leadership experience. • Experience in healthcare or regulated industry preferred. • ERP and CRM system experience preferred.
Life at Stago
Extensive benefits including medical, dental, vision, 401k, PTO, life and disability insurance, and comprehensive leave program.