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Fudo
Onboarding Executive
Remote · Colombia · Full time · Mid level
About the role
Responsible for establishing personalized relationships with new clients and guiding them through the initial use of Fudo's software. Provides training and support to ensure clients use the tool autonomously from day one.
What you’ll do
• Create personalized client relationships and set expectations. • Ensure tool fits client needs. • Monitor account activity including sales and product setup. • Activate client terminals and online store. • Communicate daily via calls, WhatsApp, tickets, and emails.
What you’ll bring
• Graduate or advanced student in Business, Marketing, Industrial Engineering or related. • 2+ years in commercial or Customer Success roles. • Experience with CRM tools like Hubspot or Salesforce. • Basic technology and Office skills. • Reside in Colombia, ideally Bogotá.
Life at Fudo
Competitive international salaries and benefits. Local holidays plus birthday and anniversary days off. In-company language training and Wellhub fitness coverage.
About Fudo
Fudo is a startup combining gastronomy industry experience and technology to help restaurants across Latin America improve service with their management software and mobile apps.